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Happy Pet Crate Support
General
General
Returns & Refund Policy
Can I have a refund or return my gift?
Shipping
How to put in an APO, FPO or DPO address
Processing and Cut-off times
Inmate or Prison Facilities
Checking on tracking information, when will package arrive?
Purchasing
How can I use a coupon Code?
How can I enter a gift note?
Customized Crates
Shipping to Multiple Addresses or Bulk Orders
How to use a coupon code
Where do I enter the gift note when placing an order on your site?
FAQ
Donations
I received a crate with no note and would like to know who sent it
Where can I check my order status?
Which payment methods do you accept?
Can I have a discount?
When will I get my care package?